A stereotypical view of disruptive technologies
is that they are generally cutting-edge technologies. Therefore, with great
inventions comes great opportunities. Undoubtedly, this is true to some extent,
but the people who eventually made money from the “new” technology are not the
ones who invented them. Ironically, in a lot of the cases, the technologies we
deemed as disruptive are no longer new when they become disruptive.
There are a lot of examples that disruptive
technologies are not necessarily new technologies: electric cars seems to be
the latest fashion in the automotive industry, but electrified vehicles can be
dated as way back as the 19th century; the iPod was a huge success that saved
Apple back in its glorious days, but the product itself is more of a
combination of existing mature technologies; digital cameras swept over the
camera market and dominated film cameras, but it took nearly 30 years for
digital cameras to achieve such dominance.
The list of such examples goes on and on. Nevertheless,
there are things shared among disruptive technologies: perfect timing and complementary
technologies. Electric cars only become popular when battery technologies
improves and environmental concerns boast the call for replacement of fossil fuel;
iPod was a great success due to Jobs’ brilliant market strategy that provided
unprecedented convenience; digital cameras took 30 years to mature and eventually
take over the market when digital image processing capabilities and memory devices
finally became adequate for the whole package.
When we look at successful technological
advancements that are deemed as disruptive, we tend to only look at a single
aspect of the technology but neglect the whole package that comes with it,
which makes it successful. Timing and whole packaging of technology are what
makes these inventions great and usually it takes quite a long time for all conditions
to be mature.
Nowadays when we look at successful disruptive
technologies, we are somewhat blinded by the survivorship bias: we only look at
successful ones and conclude that incumbents which do not embrace new
inventions are risking being taken over. In reality, incumbents have plenty of
time to learn, analyze, and react. The reason why some incumbents failed must
not only be they didn’t embrace the new trend. It must have something to do
with poor decision makings.
New technologies will gradually replace old
technologies, but not necessarily new entrants can replace incumbents.
Sometimes, incumbents can take action and gain the lead in the industry. For example,
when Apple launched its iPhone, Google, who’s already in the phone market
making simple phone system for traditional phones, quickly reacted by shifting
its phone system development into making an equivalent contender to the iPhone
system, which later becomes Android.
Therefore, disruptive technologies are not
always new and not always favor new entrants. Rather, disruptive technologies
will favor those who make the right decisions in the right situation at the right
time.
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