Takeaways:
1.
Corporations
are facing the strongest competitors all over the world to win or survive in a
global market. The way to win is to build up a unique strategic position in the
market.
2.
Build
up the strategic position need coherence inside the company. The company can
create consistency in three steps: First, know the way to play. Second, build
up a capability system for the company. Third, generate product & service
fit.
3.
The
value proposition should fit the trend of customers; otherwise, coherence may
block the company's reform.
When
we come to an interview, many interviewers will ask a common question,
"why you"? It is a theoretically tough question since we need to
differentiate ourselves from all the other competitors. Similarly, corporations
are asked these questions again and again by each customer. Previously, they
can find reasons in geography. But in a globalization era, multinational
corporations have to face robust competitors worldwide, so it is significant
for the company to build up a unique strategic position in the market. And “The
Coherence Premium”[1]
can give us inspiration about how to do this.
The
Coherence Premium tells us how to form a whole in strategy and ability. First,
know the way to play. All levels in the company should know what kind of value
they will create for customers. Second, build up a capability system for the
company. To deliver the value proposition, the company needs to have three to
six core capabilities. Third, create a product & service fit. Products and
services can leverage the core capability system. However, there is a risk that
should avoid this mechanism. Once the order has been built, it will be hard to
reform. So the value proposition to customers must fulfill the change of the
market; otherwise, if the need for customers changes, companies with a pre-industrial
coherence will be damaged by industry revolution.
Southwest
Airlines is an example of coherence’s power. In the first place, they decided
to provide cheap and quick transportation for ordinary people, which was the
trend with new customers. Then, they built six core capacities in the picture
below (dark grey circles). And finally, they aligned their products and
services with the six core capacities. Therefore, they win customers and hardly
lose in their 30-year history.
Porter, “What is strategy”[2]
Nevertheless,
someone may argue the meaning of coherence. To form a differentiated
positioning with competitors, the company must maximize its areas of expertise
and make it impossible for competitors to replicate. According to Michael
Porter's theory, there are two ways to improve the company's efficiency: one is
strategic, and the other is operational. With the spread of company management
best practices, there is always the possibility of learning by others.
Therefore, it is necessary for the company to form a whole in strategy and
ability, and to achieve a specific positioning in the minds of consumers, to
prevent it from being surpassed by opponents.

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