At
Carnegie Mellon's Scott Institute for Energy Innovation, I recently conducted a
competitive benchmark analysis of U.S. energy institute's annual reports. At
CMU, we are producing our first impact report. My first step in creating the
document was to look at competitor and partner institutes to see what content
they included, the design of the report, page length and style.
In
"Competitor Analysis: Understand Your Opponents," an expert from the
Marketer's Toolkit: 10 Strategies You Need to Succeed, the author instructs how
to develop a competitive analysis:
Step 1 -
Identify Your Competitors
A key
takeaway from this first step is that an organization not only needs to examine
its existing competitors, but its potential competitors as well. While I
analyzed our competitors, I did not determine possible competitors. I know that
existing energy institutes at universities are competitors since they are
conducting similar research and employing talented graduate students and
postdoctoral scholars who may be applying to CMU as well. In thinking of
identifying potential competitors, the author made me realize that AlphaLab, a
nationally ranked software accelerator in Pittsburgh, is a potential
competitor. The following statement helped me identify this competitor:
"...you must consider companies that offer substitutes for your products
or services" [1]. For instance, the Scott Institute, working closely with CMU's
Center for Technology Transfer and Enterprise Creation and the Swartz Center
for Entrepreneurship, helps mentor and support start-ups.
Step 2 -
Determine The Strategies and Objectives of Your Competitors
This was
an important step I took next during my competitive analysis. While most energy
institutes or centers at universities have similar objectives (research, create
innovations, educate and advocate), some institutes focus more of their
strategy on one of those particular areas. For instance, the Consortium for
Energy Policy Research at Harvard University "is dedicated
to advancing Harvard’s energy policy research and fostering collaboration
across the University.” [2] So, it made sense to review their impact report,
but it wouldn’t be a direct comparison for our purposes since policy outreach
is only one of our main activities.
Step 3 – Create a Positioning Map
The author’s
points on positioning were really helpful. While I’ve signed up to receive
e-newsletters from the competitor institutes/centers to get a sense of their
marketing efforts and overall work, I think creating a positioning map would be
really helpful to see how the institutes have positioned themselves in the
market.
Step 4 - Develop a Relative Strengths Table
My
competitive analysis did not have this list of strengths, but I think it would
be very helpful not just for marketing purposes, but also when leadership is
deciding “moon shot” initiatives and other strategic measures.
Step 5 – Determine Key Competitors’ Reactions
This
section was really insightful—I’ve never heard of tracking how your competitors
reactions to threats and opportunities. I could see this being helpful in
tracking national grant awards and other’s tactics in attracting top students
into its graduate and postdoc programs.
[1] Competitor Analysis: Understand Your
Opponents. Harvard Business School Press,
2006.
[2] “About
Us.” Consortium for Energy Policy
Research. President and Fellows of Harvard College, 17 Oct. 2017. 3 June Web.
2018.
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