Public Interest Disruption
Sean Cuff | 19 November 2019
In reading this week's excerpt from The
Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, by
Clayton Christensen I was struck by his approach to managing disruption and
disruptive technologies (1). Generally speaking, I viewed the practice of doing
so as purely competitive: firms fail when beaten to better technology that unsettles
their approach to the market. I was not thoughtfully considering the management
of this process from the perspective of the business being disrupted or the
business doing the disrupting.
Considering this new lens of
analysis, I reflected on the series of public interest technology events I
attended earlier this semester. In particular, Alphabet's X, or
otherwise referred to as their "Moonshot Factory," began to make more
sense to me as a business model. X operates as a testing ground for utility,
systems, and other publicly interested service innovations. From sub
stratosphere balloons carrying WiFi connections to rural areas to data delivery
infrastructure to seawater fuel, each of these innovations are disrupting
sustaining technologies that operate as pseudo-utilities or public goods (2).
Alphabet is subjectively a
successful company that is disruptive in and of itself. However, their
sectioning off speculative business lines like X makes more sense to me now.
This structure allows X to work in smaller, niche markets on
products that have yet to form into even small markets, using speculative,
research driven technologies that may preempt market demand in some
circumstances.
The value of X as
a separate entity under Alphabet is hard to calculate. The potential of their
technologies and spin off companies could be market defining and transform
society and government. Their management structure seems to position them well
to benefit from the potential of X, and not help captive by a
disruptive, unproven world.
__________
(1) Christensen, Clayton. Introduction: Why Good Companies Fail to Thrive in Fast-Moving Industries. Harvard Business School Press.
(2) X Projects Page: https://x.company/projects/
(2) X Projects Page: https://x.company/projects/
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