The article Bring
Science to the art of strategy introduces us 7 steps to make scientific strategy
. The author calls it possibilities-based approach.
The first step is to move from issues to choice. Strategists
need to try to explore and test possible solutions rather than focusing on the issues
to be addressed.
The second step is to generate full range of strategic
possibilities. Desired output, the people, the rules are critical factors in
the process of generating possibilities. Desired output does not need data to
prove. However, it should be specified in detail the advantage to achieve, the
scope and the activities instead of just an idea or motto in the high level. Normally,
three to five possibilities will be considered in depth. The team that takes
the responsibility of figuring out strategic possibilities should represent a
diversity of backgrounds.
The third step is to specify the conditions for each possibility
to be a terrific choice. The author gives a framework to generate the necessary
conditions. The framework contains competitor analysis, industry analysis ,
customer-value analysis and business model analysis. After all kinds of conditions
are generated in the list, the list should be reviewed, and all must-have conditions
should be maintained.
The fourth step is to identify the barriers to choice. Those
conditions that are least likely to hold true can be regarded as the barriers
to that possibility. And ordered list of barriers to each possibility can be written
down.
The fifth step is to design tests for those barrier conditions.
Each condition should be tested to see whether it holds true. The member who is
most skeptical about a given condition should be selected to conduct the test.
The six step is to conduct the tests. The author suggests ‘the
lazy man’s approach to choose’, which means that the condition that is least
like to hold up should be test first. This is a clever approach since it can
save enormous time and money. Depth instead of breath is necessary for the analysis.
Since tests cannot eliminate all the uncertainty, it is important to compare
the risk of the best option and risk of the status quo before making the
choice.
The last step is to choose the strategy. Possibilities-based
approach makes the decision easy since the decision-maker only needs to review
the analytical test results and choose the possibility that faces the fewest barriers.
The author uses P&G
case to illustrate the core arguments. Here, I want to apply the approach to
the Ben &Jerry’s Homemade Ice Cream Case. Instead of focusing on the issue
of addressing Ben & Jerry’s current competitive difficulties, the decision-maker
at Ben & Jerry’s needs to figure out how many possibilities they are
facing. It has several options. First, it can produce new-flavors of ice-cream especially
ice-cream with low fat to meet the needs of consumers. Secondly, it can acquire
other small producers of ice-cream in the market that meet the low-fat trend of
the market to expand its production line. Thirdly, individual customization. In
their franchised retail stores known as scoop shops, the company can let customers
to choose to add flavor and ingredients in their ice-cream by themselves.
After listing all the possibilities, they can generate the
list of conditions and figure out must-have conditions and barriers. The conditions
include the prediction of competitors’ reaction, their financial capabilities, customer’s preferences and their unique social mission.
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