Grasping the opportunity of creating shared value, when entering emerging markets
This short blog post combines some insights from the article
of Khanna, Palepu, and Sinha (2006) on ‘Strategies That Fit Emerging Markets’,
with the article of Porter and Kramer (2011) on ‘Creating Shared Value’.
Khanna, Palepu and Sinha (2006) discuss in their
article what is needed for companies to extend to emerging markets, often in
different countries or even continents. What they state is that there is often
a lack of ‘soft’ infrastructures from the point of view of the company. These
soft infrastructures are mainly composed of services like market research
providers, end-to-end logistics or human resource firms. These services are
crucial for the success of any company and would thus need to be in place for
companies to become successful in the emerging markets. But because of the
emerging nature of the markets, these services are inherently not yet in place,
or not large scale enough to incorporate the new business.
Khanna et al. (2006) also state that, when companies
are looking at an expansion to emerging markets, after assessing the benefits
of expansion and the costs of extra coordination, three distinct strategic
choices are available:
1) Adapting the business model, whilst keeping the
core value propositions constant,
2) Attempt to change the context
3) Stay out of countries where adaptation of
strategies is not profitable or is impractical
The second strategic choice brings the possibility of
creating ‘shared value’, as discussed in Porter and Kramer (2011). Shared value
is posed in this article as value that is created on both the corporate side,
in the form of higher efficiency or profitability, as well as on the societal
side, in the broadest sense of increased societal wealth and wellbeing, and environmental
sustainability.
In case a successful company attempts to enter an
emerging market, where there are no or not enough soft infrastructures in place
for efficient functioning of the company, this company will have the
opportunity to attempt to change this ‘soft’ context. By stimulating the
service industries needed by the company, it may create a cluster of business
around itself, affecting not only its own wellbeing, but also that of the
community around it. This community will be able to benefit from the created
cluster, as it brings both opportunities for employment, as well as use of the
new services.
When implementing this cluster strategy correctly, a
company that is seeking opportunities in emerging markets, might find
themselves on a springboard into profitability, as synergies with three things:
1) the community provides them with increasing productivity 2) it provides them
an increasing client base as the cluster grows, and 3) increasing benefits for
the community and environment around the company.
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