As a career US Army officer, it has been intriguing to learn
about strategy development and its historical ties to military operations. This
week, our Strategy Development course touched on the importance of
understanding competitors. In Competitor
Analysis: Understand Your Opponents, the author expresses the need to
identify and investigate an organization’s competitors to best adopt a winning
strategy (Harvard Business School, 2006) . It is my belief
that a correlation exists on this topic between the civilian and military
sectors, but the terminology may differ. Competitor analysis would translate to
intelligence gathering operations. It is the mission of the United States
military to fight and win wars. Although the wording may sound harsh in the civilian
sector, a company’s strategy would share similar characteristics -- to not only
survive, but to win in their industry.
One of the guiding bodies of thought for military strategy
is doctrine. The Modern War Institute
at West Point defines doctrine as “the fundamental principles by which the
military forces or elements thereof guide their actions in support of national
objectives” (Spencer, 2016) . In The Five Competitive Forces that Shape Strategy,
Michael Porter outlines five forces that help companies understand and respond
to competition. Porter identifies the five forces as: threats of new entrants, threats
of substitute products or services, bargaining power of suppliers, bargaining
power of buyers, and the rivalry among existing competitors (Porter, 2008) . Porter’s framework in a sense is doctrine as his model provides strategists a way to obtain “an
analytical grasp on the state of competition and underlying economics within an
industry” (Harvard Business School, 2006) . Porter provides a prescriptive
approach for “anticipating and influencing competition…over time” (Porter, 2008) . It is a basis for
developing business strategy tailored to identifying, adapting, and overcoming
the obstacles imposed by competitors.
Intelligence operations can be defined as a “process by
which governments…[or] military groups systematically collect and evaluate
information for the purpose of discovering the capabilities and intentions of
their rivals” (Gabel, 2019) . The term “competitor”
would associate with the military use of “threat” or “adversary.” Harvard
Business School suggests it is important to collect as much information about competitors
as possible, including their strategies and objectives (Harvard Business School, 2006) . Similarly, in the
military it is important to understand the abilities of adversaries, how they
employ their capabilities, and the expected result from their corresponding
strategy. Both civilian and military sectors consider their opponents’ technologies,
distribution (logistics), capital (money), and workforce (size) abilities to help
contribute to defining effective strategies. With a thorough understanding of competitors,
organizations ensure their long-term success by developing well-conceived
strategies founded on intelligence collection that reduces the unknown and accounts
for current and future threats.
References
Gabel, C. F. (2019). Intelligence Operations. Retrieved
from Scholastic:
https://www.scholastic.com/teachers/articles/teaching-content/intelligence-operations/
Harvard Business School. (2006). Competitor Analysis:
Understand Your Opponents. In H. B. School, Marketer's Toolkit: The 10
Strategies You Need to Succeed (p. Chapter 5). Boston: Harvarad Business
School Press.
Porter, M. E. (2008, January). The Five Competitive
Forces that Shape Strategy. Harvard Business Review. Retrieved from
Harvard Business Review.
Spencer, J. (2016, March 21). What is Army
Doctrine? Retrieved from Modern War Institute:
https://mwi.usma.edu/what-is-army-doctrine/
Tzu, S. (1963). The Art of War. New York:
Oxford University Press.
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