When I first started working at Carnegie Mellon University I was surprised when we had to turn in paper time sheets every other week in order to be paid. Yes, paper. In addition, our primary means of communication included email. In my experience, I rarely used the phone and hardly ever met with anyone outside of my department. Carnegie Mellon is a university known for its school of computer science, innovative ideas, and ground breaking research, yet their own administrative processes seemed outdated. The article titled “Ten IT-enabled business trends for the decade ahead” by Jacques Bughin, Michael Chui, and James Manyika explores several IT trends that managers should start focusing on. One trend the article describes is “Joining the social matrix.” “…Social technologies are becoming a powerful social matrix—a key piece of organizational infrastructure that links and engages employees, customers, and suppliers as never before.” (p.1). I completely agree. Technology is fast paced, always changing, and can become a great tool to an organization. After three years of working at Carnegie Mellon I believe they have finally started to join the social matrix. Currently the University has introduced workday. Workday is a leading cloud-based finance and human resource software application. It includes human capital management, financials, talent management, and even big data analytics. Workday is a great strategic tool for any company. It offers new opportunities and collaboration between employees. In addition to workday, part of the university has also joined Skype for Business. Skype for Business is a communication and collaboration platform. The platform includes many features. It allows employees across departments to chat, share video, and share computer screens. This is also a great strategic tool for any company. In my experience both tools have helped me tremendously and were great additions. I am interested to see what the future will bring and how Carnegie Mellon will adapt to the ever changing world of IT trends.
Bughin, Jacques, Michael Chui, and James Manyika. "Ten IT-enabled Business Trends for the Decade Ahead." Ten IT-enabled Business Trends for the Decade Ahead. 1 May 2013. Web. 13 July 2015.
"Online Meetings with Skype." Skype for Businesses. Web. 13 July 2015.
"Workday - Alternative to ERP For HR and Financial Management." Workday - Alternative to ERP For HR and Financial Management. Web. 13 July 2015.