What started out as a nonprofit, has now evolved into the for-profit Samasource (".com") which allows companies to "outsource [their] work, save money, do good. " In reading a few blog entries from classmates, I share the concern regarding quality when it comes to outsourcing. However, Samasource ensures quality by focusing on 3 core services: moderating image and text content, enhancing records quality, and data entry. Furthermore, their model for outsourcing work, while lowering cost and maintaining quality, is as follows:
- Customers send Samasource a project.
- Samasource breaks the project down into microwork.
- Work is allocated to service partners around the world.
- Trained graduates complete project tasks. (Samasource trains its workers)
- Samasource compiles work and assures quality.
- Customer projects get delivered on time and under budget.
I'd be interested to know what others thought about crowdsourcing, and in particular, the example I gave of Samasource.com.